Scheduling Deliveries
As mentioned in the Create Delivery endpoint documentation, there are a number of fields related to delivery scheduling. Below is a narrated example of how the various schedule-related fields would impact an example Dolly delivery.
Example
pickupWindowStartTime
, pickupWindowEndTime
are defined by the Partner and sent to Dolly in the CREATE request. Typically pick up windows are expected to be 30-60 minutes with a 4 hour lead time. Pickup windows should also begin at least 1 hour before the store's closing time.
deliveryWindowStartTime
, deliveryWindowEndTime
are defined by the Partner and sent to Dolly in the CREATE request. Typically delivery windows are 1 hour in length.
Field | Description | Example Time |
---|---|---|
pickupWindowStartTime | The beginning of a pickup window is when the store will be ready for the order to be picked up by the Dolly Helper. | 3:00 PM |
pickupWindowEndTime | The end of a pickup window is the latest time the order can be picked up while still allowing travel time needed for on time delivery. | 3:30 PM |
deliveryWindowStartTime | The beginning of a delivery window is the earliest time a Dolly Helper should arrive at the drop off destination. | 4:00 PM |
deliveryWindowEndTime | The end of a delivery window is the latest time an order can be delivered and still considered on time. | 5:00 PM |
Delivery times and cut-offs are illustrative examples only. For actual windows please consult your business development representative.
Updated 9 months ago